Help Center & FAQ
Find answers to common questions and get the support you need
Contact our support team directly for personalized assistance.
We typically respond within 24 hours during business days.
How do I upload a resource?
Go to Upload, select your school/teacher/class, add a title and description, then upload your PDFs or images. Our AI will process them automatically.
What file types are supported?
We support PDFs, images (JPG, PNG), and text documents. Files should be under 50MB.
Do I get rewarded for uploading?
Yes! You earn points and get 5 additional resource views for each upload.
Why can't I view more resources?
You have 5 free views per month. Upload resources or watch short ads to unlock more views (up to 8 total per month).
How do I get more views?
Upload a resource (+5 views) or watch an ad (+1 view, max 3 ads per month).
When do view limits reset?
View limits reset on the first of each month.
How do I earn points?
Earn points by uploading resources, getting upvotes, commenting, and helping classmates.
What are badges for?
Badges showcase your contributions and achievements in the community.
Can I see who uploaded what?
We show anonymous handles to protect privacy while maintaining accountability.
How do I report inappropriate content?
Use the flag icon on any resource or comment to report issues. We review all reports promptly.
What content is not allowed?
No copyrighted materials, inappropriate content, or academic dishonesty. See our Honor Code for details.
Is my data safe?
Yes, we use secure encryption and never share your personal information. See our Privacy Policy.
Still need help?
Can't find what you're looking for? Our support team is ready to assist you.
Email Support